5 Tactics To Satisfy Your Most Demanding Sellers

5 Tactics To Satisfy Your Most Demanding Sellers


5 Tactics to Satisfy Your Most Demanding Sellers

Let’s face it, high wealth clients are often more demanding. They’re going to require more of your attention, more customization and need more numbers and data based information. Often these sellers are executives and important professionals who hire and fire in the workplaceand will hire and fire you if your performance doesn’t meet their standards.

iStock_000012181044Large.jpg

We’ve put together a list of strategies that our most successful agents utilize everyday to manage demanding high-end clientele.

1. Don’t be afraid to over-communicate

Keeping your client informed on what you’re doing with their home reinforces their trust in you. 

This could be as simple as returning their calls and texts immediately even if it’s just to acknowledge you know they’re trying to reach you. This puts over-anxious clients at ease. 

Also, get out in front and show them everything before they ask for it. Give them web traffic reports, let them know when their listing hits the MLS and log inquiries, open houses and showing requests.

2. Prove your worth

Show your seller everything you’re working on and involve them at every step. Share your creative process for ads, brochures, videos, show them print proofs before you send them and provide feedback from showings. This lets them know you’re doing your best to sell their property.

3. Keep up the data drumbeat

Beyond your own marketing reports, you should continue to keep your client apprised of local market data. This includes new listings and sold transactions in the area and other changes that may affect the sale of their home.

4. If you need to get a price reduction, make sure you have ample evidence

Bring everything to the table: activity reports, the interest calls and open house traffic you’ve logged, the ads you’ve placed and anything else that can demonstrate that you’ve left no stone unturned. Otherwise the seller may think YOU are the problem, not the price.

5. Keep the seller’s pulse

Be intuitive to your client’s emotions. Are they getting frustrated with the selling process? Reassure them your marketing strategies are in full swing. Remember any dates important to your client. Be open to any suggestions and feedback. Don’t take any of it personally, even if it’s negative.

No matter what the market does, practicing these strategies will help you earn your seller's trust and drastically improve your chances of reaching a successful closing.

Glad to pass this along!

LUXvt


Janet Deedy Headshot
Author:
Phone: 561-779-3697
Dated: April 4th 2018
Views: 20
About Janet: I am so happy to welcome you to my bio and to take this opportunity to thank you for choosing Exit R...

Property Search








RSS Feed

View our latest blog posts in your RSS reader. Click here to access. RSS

Search Blog

Recent Blogs

Jul 16 2018 59190 1 - Foreign buyers are here in the
Jul 15 2018 49143 1 - Starting my 45 hour post education
House Buying Power At Near Historic Levels - Click on link below and read about
Jul 12 2018 59190 1 - By the  way children have a

Saved Properties

This is a list of your favorite properties. We will email you if a property is reduced or leaves the market.

Click 'Save' to add a property to this list.

Register / Login

New & returning visitors please enter your information to login.

By clicking 'register' you are agreeing to our terms of use & giving us expressed written consent to contact you.

Questions? Comments? Complaints?

This message will go directly to the head of our team.

Location & Address

Exit Realty Premier Elite
8961 Hypoluxo Road
Lake Worth, FL
561-701-8124


Other Locations